Four Tips for Making the Reservation Process Work for You

December 7, 2016 12:07 am Published by

If you’ve ever been left waiting on non-emergency medical transportation, you know how annoying it can be. Leaning over the edge of the curb to get a better view down the street and constantly checking the time, while you ask yourself if they’re ever going to get there and if you’ll still be able to make it to your destination on time.

If you’ve ever traveled with us before, you know that we do everything possible to ensure that you are picked up on time and arrive at your destination quickly and safely. However, there are always variables that can get in the way of a timely pickup and drop-off. To avoid any mishaps during your next scheduled transportation service in Tacoma, WA, here are four tips to make the reservation process work for you.

Know where you are going

The more information you have to provide in regards to your destination, the more accurately we can plan your trip. When calling to make a transport reservation, be sure to have a full address ready to provide. It also helps if you can provide the name of the hospital or doctor’s office, which entrance we should drop you at and any other useful information you have available.

Mention any special needs

Although we know that you can’t plan for everything, it does help if you can let us know of any special needs you have so we can schedule extra time for loading and unloading, as well as ensure we use the appropriate vehicle. Let us know if you use an oversized wheelchair, oxygen tanks, if you need help carrying items or if you have any anxieties or need to move slowly. By let us know these things ahead of time, we can adjust our services to best accommodate your needs.

Date and time

Double-check your dates and appointment times before calling to make a reservation. Be sure to let us know your appointment time, as well as the time you would like to be picked up. Remember that most doctor’s offices require that you arrive 15 minutes early to check in, so plan ahead. If you know you may need extra time too for loading or unloading purposes, don’t forget to let us know.

Plan your return trip

If you are paying privately and your appointment is less than an hour, it’s often more convenient and more cost effective to just ask the driver to wait rather than calling the driver to come back after your appointment is over. If you know your appointment will take longer than an hour, schedule your return trip in advance to save on hassles later.

We strive to get all of our clients to their destinations on time, no matter the circumstances. But by following these four simple tips when making a reservation for transportation service in Tacoma, WA, you can help make things go more smoothly for you and our drivers. To learn more, please get in touch with Around the Sound/TransPro today!

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